The operating layer for a staffing firm.

1. 01

   Branding

   People sign in to the brand they work with. A firm can run more than one brand, and each brand has a portal of its own. The colors, the title, the logo, and the words stay with them the whole time they are in. The invoice goes out with that same branding, so the client is looking at the brand they know.

   • The portal. Each brand has its own login. The screen uses that brand’s colors, title, and words. After someone signs in, its logo and help text are in the bar.
   • The invoice. Invoices go out with that brand’s logo, layout, and words.
   • The words. Labels and help text can use that brand’s own terms.
   • Printed timesheets. A printed timesheet can carry a logo of its own, separate from the one on the invoice.

   

2. 02

   Time & expense entry

   Workers enter time and expenses on the web or a phone. Or the hours arrive from a VMS, a paper card, a spreadsheet, or another system. The same timesheet is the result.

   • Collected the way each client needs it. In and out punches where break rules apply, total hours where they do not. Cost centers, purchase orders, and work orders are captured up front.
   • Expenses sit on that timesheet. A receipt can be required by amount or by type. A missed break can create pay and bill penalty lines.

   

3. 03

   Approvals

   Each line goes to the approver who owns it. A client approver sees their placements. An internal expense goes to an internal approver.

   • Automated approval is an option. A placement can approve on submit, and an import can arrive already approved.
   • The approval is stored either way. A person still signs the lines that require one.

   

4. 04

   Conversion

   The rules run on their own. Pay and bill can differ on the same hours.

   • Pay and bill can use different rules. You may pay overtime and bill something else. Thirteen hours can become regular, overtime, and double time on the pay side and something different on the bill side.
   • Hours across placements count as one worker when the agency is the employer of record. If the timesheet comes back later, the next run produces the correction, and AI can explain what changed.

   

5. 05

   Gross pay export

   Gross pay by worker and line, in the format your provider takes, before it leaves.

   • Your provider's file. W-2 gross pay to payroll. 1099 and corp-to-corp to payroll or accounts payable.
   • Each line carries an ID the payroll cost ties back to.

   

6. 06

   Invoicing

   One invoice per placement, per worker, per purchase order, or per customer, in the format that client can pay.

   • Per-placement invoices can go out as soon as that time is approved. An invoice that covers every placement waits on the last timesheet.
   • Purchase orders are checked first. Lines that would exceed remaining dollars, hours, or dates wait. A credit and rebill stay linked to the invoice they replace.

   

   The invoice in Middle Office

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7. 07

   Pay, bill, and margin

   Pay, bill, and margin sit together by customer or by placement for the period you choose.

   • Follow any number down to the timesheet, the export batch, and the invoice.
   • Margin uses the payroll cost when it comes back on the placement. Until then, you see the estimate you configured.

   

8. 08

   Commissions

   Commissions come off the same gross profit finance sees.

   • A plan says which placements count. Rules set a flat percent or tiers. A recruiter, salesperson, or account manager can share a role.
   • A commission ledger keeps calculated, earned, and paid amounts by payee, placement, and pay code.

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