Eliminate SQL Server Issues with DBA Talent that Delivers.
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When you work with the Najaxa SQL Team, you will wonder how you made it this far without us!
Data is the life of your business.
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Najaxa SQL DBA as a Service FAQ
Is Najaxa U.S. based?
Our engineers are US based. We have no off shore employees. Najaxa is a US company with US employees, and will stay this way.
How long does onboarding take?
Our onboarding process is in depth and efficient. Depending on the number of SQL Servers, it normally takes a few days to a week to get a Customer Onboarded to our Monitoring and Alerting systems and start digging in.
What types are services are covered by DBA as a Service?
If it’s related to SQL Server, it’s something we can include in the agreement. Here are some examples of tasks we take on for our customers: Monitoring, Alerting, SQL Maintenance, Patching, Performance Tuning, Upgrades, Implementing Best Practices and much more.
Do you do SQL Health Checks as part of your service?
Yes, one of the first tasks that we will undertake in your environment is a SQL Health Check. This will assure we understand what state your environment are in and we have a baseline to work from.
What if we want to do services outside the scope of the DBA as a Service agreement?
This is common. Once we start working with our customers they start enjoying our style of business. We are always open to taking on other projects with your company. We start every project with a discovery and making certain we are the best fit. If things look good, we come to agreement on a Statement of Work and move forward with the project.
Do you ever need to be onsite?
It is rare that we would need to be onsite to help with your SQL Environments. We do like to visit our customers though. If it is something you would like to have we can certainly arrange an onsite visit with your team.